Terms of Use
InstaDataHelp AI Services Private Limited · Version 2.0 · Effective 19 October 2026
These terms govern your use of instadatahelp.com, our products and our services. Please read them before using any of them. If you do not accept them, please do not use the site or the products.
1. Who we are
| Company | InstaDataHelp AI Services Private Limited |
|---|---|
| CIN | U62020RJ2025PTC106526 |
| GSTIN | 08AAICI4276P1Z |
| Registered office | D-9/132, Chitrakoot, Vaishalinagar, Jaipur 302021, Rajasthan, India |
| info@instadatahelp.com | |
| Telephone | +91 73383 27447 · +91 99037 26517 (Mon–Fri, 09:30–18:30 IST) |
“We”, “us” and “our” mean the company above. “You” means the person or organisation using the site, a product or a service.
2. What these terms cover
- This website, instadatahelp.com and its subdomains.
- Our products, including InstaPraxis, InstaDataTalk, InstaDataAssess, InstaDataInterview, InstaStudio, InstaRoute, InstaLeads AI, Vital Scan, VisSense, AcePitch, MedXpert and PharmaPro Edge.
- Our services — generative AI, computer vision, data and analytics, consultancy and training.
Where a product has its own terms, those apply to that product in addition to these, and prevail over these terms if the two conflict. InstaPraxis, our healthcare platform, has its own terms and its own privacy notice — see section 9.
Where we deliver a project under a written proposal, statement of work or master services agreement, that document prevails over these terms for that engagement.
3. Using this website
You may read, print and share pages of this site for your own information. You may not scrape it at a volume that burdens the service, attempt to break or probe it, or copy its design or content into a competing product. If you find a security problem, please report it to sampa@instadatahelp.com rather than publishing it.
4. Accounts, subscriptions and trials
- Some products need an account. You are responsible for the accuracy of the details you give and for keeping your password to yourself.
- Free trials and pilots end on the date stated. Unless we agree otherwise in writing, a pilot creates no obligation on either side to continue.
- We may suspend an account that is being used unlawfully, that is interfering with the service for others, or where fees are overdue — and we will tell you why.
5. Fees, taxes and refunds
- Prices shown on the site are in Indian rupees and exclusive of GST unless stated otherwise.
- Subscription fees are payable in advance for the period chosen. One-time licences are payable before the licence is issued.
- GST invoices are issued for every payment.
- Refunds and cancellations are governed by our Refund and Cancellation Policy.
6. Intellectual property
The site, our products, their software and design, our documentation, and the “InstaDataHelp”, “InstaPraxis”, “InstaDataTalk”, “InstaDataAssess”, “InstaLeads AI” and related names and marks are our property or that of our licensors.
- Your data stays yours. Anything you or your users put into a product — records, documents, recordings, leads, configurations — remains yours, and you may export it.
- A licence, not a sale. Buying a subscription or a licence gives you the right to use the product for your own business for as long as the agreement lasts. It does not transfer ownership, and it does not permit resale, white-labelling or redistribution unless your agreement says so expressly.
- You may not reverse-engineer, decompile or attempt to derive the source code of our products, except where that right cannot lawfully be excluded.
7. Acceptable use
You must not use our site, products or services to:
- break any law, or infringe anyone’s rights;
- process personal data you have no lawful basis to process;
- send unsolicited commercial messages in breach of India’s telecom and anti-spam regulations — this applies in particular to contact details gathered using InstaLeads AI, which extracts publicly listed business information at your instruction and leaves the responsibility for lawful outreach with you;
- upload malware, or attempt to gain unauthorised access to any system;
- misrepresent AI output as human-verified advice, or as a diagnosis, certificate or professional opinion;
- resell or expose a product to third parties as your own service, unless your agreement permits it.
8. Artificial intelligence: what it is and is not
Our products use AI models, including third-party large-language models, to summarise, draft, classify, transcribe and suggest.
- AI output is decision-support. It can be wrong, incomplete or out of date, and it must be reviewed by a competent person before it is relied on or sent to anyone.
- It is not professional advice. Nothing produced by our products is medical, legal, financial or tax advice.
- We do not guarantee that any particular output will be accurate, complete or fit for a specific purpose.
- Model behaviour changes as providers update their models. Where that materially changes a product’s behaviour, we will tell affected customers.
9. Healthcare products — InstaPraxis
InstaPraxis is a clinic platform with AI health screenings. It has its own terms, privacy notice and labelling:
- Terms of use: https://instapraxis.instadatahelp.com/terms.html
- Privacy policy: https://instapraxis.instadatahelp.com/privacy.html
- Grievance redressal: https://instapraxis.instadatahelp.com/grievance.html
- Intended use and regulatory status: https://instapraxis.instadatahelp.com/intended-use.html
In short, and it matters: the AI health screenings are screening aids. They are not a diagnosis and they do not replace examination or testing by a registered medical practitioner. They are currently published for research use and are not registered as medical devices with the CDSCO. Doctors using the platform remain responsible for their own clinical decisions and prescriptions; the platform does not practise medicine.
10. Third-party services
Our site and products connect to services we do not control — payment gateways, email providers, map and search services, chat widgets and AI model providers. Their terms and privacy policies apply to what they do. We choose them with care but we are not responsible for their acts or omissions.
11. Availability and support
We aim to keep our hosted products available and to fix faults promptly, but we do not promise uninterrupted service. Planned maintenance is notified where practical. Support hours, response times and any availability commitment are those stated in your subscription or agreement.
12. Warranties and limits of liability
Except as expressly stated in a signed agreement, our products and services are provided “as is”, and we exclude implied warranties to the extent the law allows.
To the maximum extent permitted by law:
- we are not liable for indirect, incidental or consequential loss, loss of profit, loss of goodwill or loss of data;
- we are not liable for a decision taken on the basis of AI output that has not been reviewed by a competent person;
- our total liability for all claims arising in any twelve-month period is limited to the fees you paid us for the product or service in question during that period.
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud, for death or personal injury caused by negligence, or your rights as a consumer under the Consumer Protection Act, 2019.
13. Indemnity
You agree to indemnify us against claims, losses and reasonable costs arising from your use of our products or services in breach of these terms or of the law — in particular claims arising from data you processed without a lawful basis, or from outreach you sent without the consent the law requires.
14. Confidentiality and personal data
Each side will keep the other’s confidential information confidential and use it only for the purpose it was shared for. How we handle personal data is set out in our Privacy Policy. Where we process personal data on your behalf as part of a project, we do so as your processor, on your documented instructions, under the data-processing terms in your agreement.
15. Term, suspension and termination
- A subscription runs for the period you have paid for and renews only if you choose to renew it.
- Either side may terminate for material breach that is not remedied within 30 days of written notice.
- On termination we will, on request made within 30 days, return or export your data and then delete it, except where we must keep records for tax or legal reasons.
16. Governing law and disputes
These terms are governed by the laws of India. The courts at Jaipur, Rajasthan have exclusive jurisdiction. Before starting proceedings, please raise the matter with us in writing so we can try to resolve it — most things are resolved faster that way than in court.
17. Changes to these terms
We may update these terms. The version and date at the top will change, and material changes affecting a subscription will be notified by email before they take effect.
18. Contact and grievances
| General | info@instadatahelp.com |
|---|---|
| Grievance Officer | Sampa Pal, Director — sampa@instadatahelp.com |
| Post | InstaDataHelp AI Services Private Limited, D-9/132, Chitrakoot, Vaishalinagar, Jaipur 302021, Rajasthan, India |
| Response | Acknowledgement within 24 hours; resolution within 15 days |
Last updated 19 October 2026. © InstaDataHelp AI Services Private Limited. Previous version dated 2 June 2023 is superseded.
